Refunds + delivery information
What’s your return and refund policy?
As all of my items are personalised or bespoke, unfortunately I do not accept returns. On the unfortunate event of your parcel being damaged during the shipping process please contact me within 48hrs of receiving your items. I will require you to send photographs of the damage and also for you to return them to me. Please see my terms and conditions for further information on my return/refund policy.
How do you ship items? What are your costs?
Items are sent via Royal Mail tracked delivery service or DPD.
Invitation suites and large format signs are £15 unless otherwise organised with client.
Sample packs are sent free delivery.